What is a Socially-Distanced Session & How do we all stay safe?

Following the government’s progression to Step 3 in the UK. We are excited to be able to reopen the Concept Arena at The O2, London.

In order to ensure the safety of all players and staff the structure and time length of our challenge sessions have changed. Where previously we would allow 12 players into the arena to freely move around the challenges for 30 minutes, we are now limiting the arena capacity to 3 players per session. Players will get one set of attempts on each challenge before being rotated to the next – sessions will be 12 minutes long. The pricing of the sessions and KickBands has been reduced to account for this. We now operate a flat rate of £7.50 per session and at the moment you can get a KickBand for just £9.99.

Across the arena we have also implemented enhanced cleaning regimes to account for shared equipment (such as screens and footballs) as well as increased the availability of hand sanitiser and briefed our managers and team on what to look out for and how to deal with anyone who may be feeling unwell.

As per the latest government legislation masks or appropriate face coverings must be worn in all indoor shopping and leisure environments. This includes The O2 site and the Concept Arena – our staff have the authority to ask you to leave if you are not appropriately protecting yourself and others while you are in the vicinity of the Concept Arena before, during and after the session.

Please note:

Standard terms and conditions apply to all bookings. That said, if you are planning on visiting The KickTown Concept Arena from an area that has been directly affected by Coronavirus and you have symptoms similar to those associated with it, such as  fever, cough, breathlessness, we politely ask that do not visit us and instead immediately contact your local health authority or doctor for further advice and instruction. Please then contact us regarding your booking so we have the opportunity to offer it to someone else.

We take the health, safety and wellbeing of our guests and team members very seriously so are actively monitoring the threat of coronavirus globally with advice from the World Health Organisation (WHO), Public Health England, and that of local government and The O2 team.


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